Fan filed lawsuit against security guard. Agency issued official apology for the incident.
A teenage fan, A, was filming CRAVITY members at the airport when her phone was jostled by a private security guard, B.
The guard accused A of pushing him and verbally abused her, calling her an “insane person”.
The private security guard, B, asked, “Didn’t you push me?” When A denied it, he verbally abused her, calling her “insane person“.
A was pushed by the guard, causing her to leave the scene and later be diagnosed with a concussion at the hospital.
“At that moment, I was so scared that I left the scene and went home. When I got home, my head hurt where I was hit…”
A filed an assault complaint against the guard, who claimed he only raised A’s hand upward and had no intention of hitting her.
“I only raised A’s hand upward and had no intention of hitting her.”
CRAVITY’s agency, Starship Entertainment, issued an apology for an airport security incident on June 23rd.
The notice was posted on CRAVITY’s official fan cafe on July 22nd.
The agency expressed deep regret for the inappropriate actions of the security guard during the incident.
The incident occurred as CRAVITY returned from their Japanese performances and promotions.
“We deeply apologize to the affected individuals and fans for the inappropriate actions of the security guard while performing artist security duties at the airport on June 23rd, as CRAVITY returned from their Japanese performances and promotions.”
Agency terminated collaboration with security company for CRAVITY’s on-site security.
Establishing security protocols and training procedures to prevent future incidents and apology issued to fans for the incident.
Focus on ensuring safety of fans and artists in the future.
“Upon recognizing the incident, we immediately terminated the collaboration with the security company regarding CRAVITY’s on-site security. Additionally, we are establishing security protocols and training procedures to prevent such incidents in the future and ensure the safety of fans and artists. Once again, we apologize to the fans.”
Incidents of excessive security measures for celebrities have been happening frequently.
Actor Byun Woo-seok’s security team directed flashlights at passengers and blocked the airport gate on July 12th.
This incident prompted the police to launch an investigation.
